I am an IT Professional specializing in Systems Engineering and Architecture. I have 15 years of experience in both Private and Public Sector roles, which has allowed me to develop a highly diverse skillset, and the ability to adapt quickly to new environments.
Bell and Evans
IT Infrastructure Manager
Sept 2018 - Present
In addition to roles performed as Network Administrator
• Manager of IT Infrastructure Department personnel, Including Server, Network, and Client Support teams. Reporting directly to Vice President of IT.
• Primary Project Manager and Systems Architect for all new Infrastructure initiatives
• Designed, Documented, and Tested complete DR plans for secondary datacenter, and Azure recovery.
• Performed Cost Analysis and handled vendor negotiations for managed print services, realizing 35% cost savings on Hardware and Maintenance
• Mentor for process management and improvement for functional areas within the business
• Acting lead for ERP system data optimization projects.
• Responsible for annual IT budget, covering Operational Expenses and Planned Capital Expenditures.
• Oversaw and planned complete redesign and implementation of Facility Radio system.
• Implemented SonicWall Hosted Mail Security for Office 365, eliminating phishing and malware vulnerabilities
Jan 2018 - Sept 2018
Performed complete Data center migration and redesign from aging VMWare infrastructure to Hyper-V 2016.
Implemented dual site replication for Hyper-V High Availability.
Installation and Administration of Quest Rapid Recovery backup software, including offsite replication of backups to Azure.
Administration of Active Directory Domain and Group Policy management.
Installed and configured Kace K2000 workstation imaging and deployment appliance.
Support for Microsoft Dynamics Navision 2015
Support for MTech live inventory software.
Support and Implementation of multiple Microsoft Remote Desktop Services (RDS) app deployments.
SAN Administration for Dell/EMC Compellent and VNX Storage.
Management of Public Facing services such as VPN, Email, and ADFS Authentication
Implementation of Barracuda ADC Load Balancers for web services including ADFS and ADFS Web Proxy
Support and Administration of Hybrid Exchange 2016 environment, as well as Office 365.
Administration of Forcepoint WebSense web filtering platform
Implemented Bomgar Privileged Access, used for external user access to company resources as a VPN replacement.
Administration of Cisco ASA5500 series Firewalls
Contractor to Deloitte, LLC for PA Department of Human Services.
April 2015 - Jan 2018
IIS, .Net, Apache, Java, JBoss, and Tomcat App Administration for all DHS public facing and internal web sites and services.
Middleware and backend service support and administration including IIS Services, Corticon, WebMethods, BizTalk, AppFabric, NCache, Adobe LiveCycle ES2 and ES4, and others.
Extensive Powershell scripting and automation.
VMWare infrastructure support
Hyper-V Administration for remote sites.
Enterprise Firewall Administration using Checkpoint Firewall. Including Policy updates and troubleshooting.
Deployment and support of Microsoft Release Management tool as part of Team Foundation Server.
Collaboration with App Teams and Project Managers during Application development, deployment, and testing.
Support for NeoLoad Load Testing software by NeoTys, including complete upgrade and migration of SVN repositories to NeoTys Team Server 2.1 from version 1.0.
Support for all servers in 7 different environments from Development through Production.
Assisted with full data center move of all production applications and their lower environments.
Windows Server support for Active Directory Domain Services, DFS, Failover Clustering, Network Load Balancing, and other Windows Server applications.
Citrix Netscaler Administration.
Use of Splunk search for Reporting and Troubleshooting.
The Hershey Company
Windows Server Administrator
Oct. 2013 - April 2015
Support, deployment and maintenance of over 1200 servers.
VMWare Administration, Support.
Hyper-V Administration, Support.
Server 2003 Upgrade Project.
Deployed Virtual and Physical Servers.
Documentation of processes.
Automation using Powershell and System Center Orchestrator.
System Administrator / Analyst
Jan 2011 - Oct 2013
Exchange, Active Directory and SAP Administration
Print Server Management
End User Support
PennDOT via E&E IT Consulting
July 2008 - Jan 2011
Hardware and Software support provided on site and remotely.
Workstation Image creation and maintenance.
York International/Johnson Controls
Application Support Specialist
July 2004 - Dec. 2007
Support for Siebel 7 Software, desktop and mobile. Support Lawson Financial Software. Support AS/400 system used for payroll. Support and manage assets for a deployment of over 1500 mobile devices running Siebel 7 Software.
Broadband Technical Support
Jan 2003 - Mar 2004
Phone support for Broadband internet issues. OS Support for Windows 95, 98, ME, 2000, XP and Mac OS 8, 9, and Mac OS X 10.1-10.3. Also TCP/IP throughput issues, as well as working with TelCo's to diagnose line issues.