I am an IT Professional specializing in Systems Engineering and Architecture. I have 15 years of experience in both Private and Public Sector roles, which has allowed me to develop a highly diverse skillset, and the ability to adapt quickly to new environments.

Bell and Evans

IT Infrastructure Manager

Sept 2018 - Present

In addition to roles performed as Network Administrator

• Manager of IT Infrastructure Department personnel, Including Server, Network, and Client Support teams. Reporting directly to Vice President of IT.
• Primary Project Manager and Systems Architect for all new Infrastructure initiatives
• Designed, Documented, and Tested complete DR plans for secondary datacenter, and Azure recovery.
• Performed Cost Analysis and handled vendor negotiations for managed print services, realizing 35% cost savings on Hardware and Maintenance
• Mentor for process management and improvement for functional areas within the business
• Acting lead for ERP system data optimization projects.
• Responsible for annual IT budget, covering Operational Expenses and Planned Capital Expenditures.
• Oversaw and planned complete redesign and implementation of Facility Radio system.
• Implemented SonicWall Hosted Mail Security for Office 365, eliminating phishing and malware vulnerabilities

Network Administrator
Jan 2018 - Sept 2018

  • Performed complete Data center migration and redesign from aging VMWare infrastructure to Hyper-V 2016.

  • Implemented dual site replication for Hyper-V High Availability.

  • Installation and Administration of Quest Rapid Recovery backup software, including offsite replication of backups to Azure.

  • Administration of Active Directory Domain and Group Policy management.

  • Installed and configured Kace K2000 workstation imaging and deployment appliance.

  • Support for Microsoft Dynamics Navision 2015

  • Support for MTech live inventory software.

  • Support and Implementation of multiple Microsoft Remote Desktop Services (RDS) app deployments.

  • SAN Administration for Dell/EMC Compellent and VNX Storage.

  • Management of Public Facing services such as VPN, Email, and ADFS Authentication

  • Implementation of Barracuda ADC Load Balancers for web services including ADFS and ADFS Web Proxy

  • Support and Administration of Hybrid Exchange 2016 environment, as well as Office 365.

  • Administration of Forcepoint WebSense web filtering platform

  • Implemented Bomgar Privileged Access, used for external user access to company resources as a VPN replacement.

  • Administration of Cisco ASA5500 series Firewalls

Sigma Resources
Contractor to Deloitte, LLC for PA Department of Human Services.
April 2015 - Jan 2018

  • IIS, .Net, Apache, Java, JBoss, and Tomcat App Administration for all DHS public facing and internal web sites and services.

  • Middleware and backend service support and administration including IIS Services, Corticon, WebMethods, BizTalk, AppFabric, NCache, Adobe LiveCycle ES2 and ES4, and others.

  • Extensive Powershell scripting and automation.

  • VMWare infrastructure support

  • Hyper-V Administration for remote sites.

  • Enterprise Firewall Administration using Checkpoint Firewall. Including Policy updates and troubleshooting.

  • Deployment and support of Microsoft Release Management tool as part of Team Foundation Server.

  • Collaboration with App Teams and Project Managers during Application development, deployment, and testing.

  • Support for NeoLoad Load Testing software by NeoTys, including complete upgrade and migration of SVN repositories to NeoTys Team Server 2.1 from version 1.0.

  • Support for all servers in 7 different environments from Development through Production.

  • Assisted with full data center move of all production applications and their lower environments.

  • Windows Server support for Active Directory Domain Services, DFS, Failover Clustering, Network Load Balancing, and other Windows Server applications.

  • Citrix Netscaler Administration.

  • Use of Splunk search for Reporting and Troubleshooting.

The Hershey Company
Windows Server Administrator
Oct. 2013 - April 2015

  • Support, deployment and maintenance of over 1200 servers.

  • VMWare Administration, Support.

  • Hyper-V Administration, Support.

  • Incident Management.

  • Server 2003 Upgrade Project.

  • Deployed Virtual and Physical Servers.

  • Documentation of processes.

  • Automation using Powershell and System Center Orchestrator.

Graham Packaging
System Administrator / Analyst
Jan 2011 - Oct 2013

  • Exchange, Active Directory and SAP Administration

  • Print Server Management

  • End User Support

PennDOT via E&E IT Consulting
Workstation Specialist
July 2008 - Jan 2011

  • Hardware and Software support provided on site and remotely.

  • Workstation Image creation and maintenance.

York International/Johnson Controls
Application Support Specialist
July 2004 - Dec. 2007

  • Support for Siebel 7 Software, desktop and mobile. Support Lawson Financial Software. Support AS/400 system used for payroll. Support and manage assets for a deployment of over 1500 mobile devices running Siebel 7 Software.

Broadband Technical Support
Jan 2003 - Mar 2004

  • Phone support for Broadband internet issues. OS Support for Windows 95, 98, ME, 2000, XP and Mac OS 8, 9, and Mac OS X 10.1-10.3. Also TCP/IP throughput issues, as well as working with TelCo's to diagnose line issues.